KTech Solutions Limited (“KTech”, “we”, “us”, or “our”) operates the website ktechsol.com and delivers AI, automation, and web development services to clients worldwide. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over your data.
1. Information we collect
We collect the following categories of information:
- Contact details you provide through forms: name, email, phone, company, and project description.
- Assessment and project data you share with us during scoping, contracts, or delivery — including files, documents, and data you grant us access to for building AI and software systems.
- Usage data collected automatically: IP address, browser type, device identifiers, pages viewed, referral URLs, and timestamps.
- Cookies and similar technologies for analytics, authentication, and site functionality.
2. How we use your information
- To respond to enquiries, prepare quotes, and deliver the services you have engaged us for.
- To operate, maintain, improve, and secure our website and platforms.
- To send service-related communications, invoices, and (if you opt in) marketing updates.
- To comply with legal obligations, enforce agreements, and prevent fraud.
3. Legal basis for processing (GDPR / UK GDPR)
Where applicable, we process personal data on the following legal bases: (a) performance of a contract; (b) our legitimate interests in operating and growing our business; (c) your consent, where required (e.g., marketing emails); and (d) compliance with legal obligations.
4. Sharing your information
We do not sell your personal information. We share data only with: (a) service providers that help us operate our business (hosting, email delivery, analytics, payment processing); (b) professional advisors such as lawyers and accountants; and (c) law enforcement or regulators where legally required. All processors are bound by confidentiality and data processing agreements.
5. AI and data handling
When building AI systems for clients, we use enterprise AI APIs with zero-data-retention agreements by default, mask sensitive fields (PII, PHI, payment data) before sending to models, and offer fully self-hosted deployments for regulated workloads. We do not use your private data to train public AI models.
6. Data retention
We retain personal data only as long as necessary to provide our services, meet legal, accounting, or reporting requirements, or resolve disputes. Project data is retained for the duration of the engagement plus a reasonable archival period, after which it is deleted or anonymised.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data; to restrict or object to processing; and to withdraw consent. To exercise these rights, contact us at [email protected]. You may also lodge a complaint with your local data protection authority.
8. Security
We apply industry-standard technical and organisational safeguards including TLS encryption in transit, role-based access control, audit logging, and regular security reviews. No system is fully secure; if you suspect a breach affecting your data, contact us immediately.
9. International transfers
Your data may be processed in countries outside your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect cross-border transfers.
10. Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect data from them.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the latest revision. Material changes will be communicated through the site or by email where appropriate.
12. Contact us
Questions about this policy or your data? Email [email protected].